Restaurants & Cafes

Reservations, menus and offers for restaurants on WhatsApp

Take table reservation requests in the chat, share your menu, accept orders and keep regulars coming back with offers and feedback requests after every visit.

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Table reservations Menu in the chat Offers for regulars
Use cases

How restaurants use auton8n

Fill more tables with less time on the phone.

Table reservations

Guests send the date, time and party size in the chat or a WhatsApp form, and your staff confirm the table.

Menu and specials

Share your menu and today's specials as images, a PDF or a catalog.

Orders in the chat

Take takeaway and delivery orders on WhatsApp and send payment links.

Offers for regulars

Send weekend offers and festival menus to guests who opted in.

Feedback after the visit

Ask for a rating after each visit and follow up on unhappy guests quickly.

Events and parties

Handle party and event enquiries with a simple question flow.

Sample flow

Reservation and repeat visits

A QR code on the table or a link on Instagram starts it.

1. Menu

Guests choose Reserve a table, See the menu, Order takeaway or Party enquiry.

2. Reservation request

A WhatsApp form asks for date, time, number of guests and any occasion.

3. Staff confirm

The request arrives in the shared inbox and the manager confirms the table with one template.

4. Feedback

After the visit, a rating message asks how it went; low ratings alert the manager.

5. Offers for regulars

Guests who opted in get weekend specials and festival menus.

Features used

The auton8n features behind it

Shared Team Inbox

Staff confirm reservations and orders from one number.

Learn more about Shared Team Inbox

Broadcast Campaigns

Offers and festival menus to regulars.

Learn more about Broadcast Campaigns

No-code Flow Builder

Menus, orders and party enquiry flows.

Learn more about No-code Flow Builder

WhatsApp Forms

Feedback forms after every visit.

Learn more about WhatsApp Forms
Message templates

Sample WhatsApp templates for restaurants & cafes

Copy, adapt and submit them to Meta for approval. Utility templates are for a specific booking, order or payment; Marketing templates go only to people who opted in.

table_reservation_confirmed

Utility

Hi {{1}}, your table for {{2}} is confirmed on {{3}} at {{4}}. We hold tables for 15 minutes. See you soon!

{{1}}
Guest name (Nikhil)
{{2}}
Number of guests (4)
{{3}}
Date (Sat 1 Nov)
{{4}}
Time (8:30 PM)

takeaway_order_ready

Utility

Hi {{1}}, your takeaway order {{2}} will be ready at {{3}}. Please show this message at the counter.

{{1}}
Guest name (Nikhil)
{{2}}
Order number (#T-118)
{{3}}
Time (7:45 PM)

weekend_special

Marketing

[Image: dish photo]

Hi {{1}}, this weekend at {{2}}: {{3}}. Reply to reserve a table.

Reserve a table
Stop promotions
{{1}}
Guest name (Nikhil)
{{2}}
Restaurant (Spice Route, Koramangala)
{{3}}
Special (live grill and unlimited desserts, Sat–Sun dinner)

More ready-to-copy templates: Order confirmation · Festival offers (Diwali & more) · Feedback & review requests

FAQs

Questions from restaurants

Yes. Guests send the date, time and party size in the chat (a WhatsApp form makes it one screen), and your staff reply with a confirmation from the shared inbox.