WhatsApp Call Agent
Automate Voice Calls with AI Call Agents
Configure custom voice bots to answer customer calls, run automated AI support prompts, and connect with external API systems.
Get Started Welcome greetings Prompt instruction training Speech function actions
PLATFORM FEATURES
Voice Agent Capabilities
Core WhatsApp voice calling features supported in your configuration panel.
AI Knowledge Training
Train your voice agent with system instructions and custom prompts to answer client inquiries contextually.
Voice & Speech Engines
Integrate ElevenLabs and OpenAI voices to convert client speech to text and read back natural vocal replies.
API Function Triggers
Trigger REST APIs when keywords are spoken, collecting required parameter inputs automatically.
Welcome & Hangup Config
Configure greetings when calls answer, and set keyword triggers to play farewells and disconnect calls.
Recordings & Transcripts
Store conversation transcripts and audio recording buffers dynamically for both user and agent.
FAQs
Frequently Asked Questions
The call agent uses Gemini models configured via your API key inside the backend settings.
You can map triggers to active keyword sets. When client speech matches a keyword, the bot calls the defined API endpoint, passes parameters, and speaks the response context.
Yes. All conversations are recorded, and full speech-to-text transcripts are saved inside the call history logs dashboard.