Automated Booking

Appointment Requests, Confirmations and Reminders on WhatsApp

Customers send a booking request in the chat or a WhatsApp form; your team books the free slot in the appointments list and sends the confirmation and reminders with approved templates.

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Free slots only Booking inside WhatsApp Confirmation in the chat
WhatsApp appointment booking with date and time selection and calendar sync
SCHEDULING ENGINE

The Booking Journey

From the first message to the visit, without phone tag.

Date picker for booking an appointment on WhatsApp

Request

Customers choose a service and send their preferred date and time through a WhatsApp form or chatbot.

Optional booking deposit paid by card before the appointment is confirmed

Deposit (optional)

Send a payment link in the chat when you want a booking deposit before the visit.

New booking added to Google Calendar and Outlook

Confirm & manage

Your team books the free slot in the appointments list and sends the confirmation; later it completes or cancels the booking.

USE CASES

Scheduling Examples

Medical Clinics

Patients request a doctor and time and answer simple pre-consultation questions in a WhatsApp form; reception confirms the slot.

Spas & Salons

Clients request a service and stylist in the chat, get a confirmation and a reminder the day before.

Sales Demos

Prospects ask for a demo call on WhatsApp, and the sales team schedules it in the appointments list.

Coaching & Consulting

Lawyers, coaches and consultants collect details before the meeting with a WhatsApp form and confirm the slot in the chat.

Scheduling Features

Engine Features

Native WhatsApp Flows

Build multi-step request forms (service, date, time, details) that open natively inside WhatsApp.

Buffers and working days

Set the duration, buffer time between bookings, available days and hours for each service.

Services and slots

Set up your services with their durations and available times; your team sees only free slots when booking.

Appointments list

See every booking with the customer's details in one list, and cancel a booking when needed.

FAQs

Questions about Scheduling?

Your team does, with Book Appointment on the appointments page: pick the service, date and free slot for a customer who messaged, called or walked in. Customers cannot book directly into the calendar.