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Refund & Cancellation Policy

Effective from 1 July 2026 · Last updated 19 September 2026

auton8n plans are subscriptions to a digital software service. This policy explains how you can cancel and when you can get a refund.

1. Cancellation

  • You can cancel your plan at any time from the Subscriptions page in your dashboard, or by emailing support@auton8n.in from your registered email address.
  • Cancellation takes effect at the end of the billing period you have already paid for. Your plan keeps working until then, and you will not be charged again.

2. When you can get a refund

  • You were charged twice for the same plan and period: the duplicate payment is refunded in full.
  • Money was deducted but your plan was not activated, and we cannot activate it within 48 hours: the payment is refunded in full.
  • Within 7 days of your first payment, you could not use the Service because of a technical problem on our side that we could not fix: the payment is refunded in full.
  • The Service was unavailable for a long time because of a fault on our side: a credit or a proportionate refund for the time lost.

3. What is not refundable

  • The remaining days of a billing period after you cancel, or after you move to a lower plan
  • WhatsApp messaging charges paid to Meta
  • Accounts suspended for breaking our Terms or Meta's policies
  • Periods in which the Service was available and working, other than the cases listed above

4. How to request a refund

Email support@auton8n.in from your registered email address within 7 days of the payment. Include the transaction ID or UPI reference (UTR), the amount and date, and the reason for the request.

5. Processing time

We review every request within 3 working days and email you the decision. Approved refunds are sent to the original payment method (card, bank account, wallet or UPI ID) within 5 to 7 working days. Your bank may take a few more days to show the credit.

6. Contact